Legacy Versions and Products

A collection of FAQs and information regarding older versions of current products, or products that've been discontinued and are no longer available.

  1. Red Giant FAQ
  2. Legacy Versions and Products

Shooter Suite 13

Frames: Compatibility & System Requirements
Frames: Links to User Guides & Tutorials
What is the difference between 60i and 24p?
Offload: Compatibility & System Requirements
Offload: Links to User Guides & Tutorials
Why am I seeing a 'procedure entry point' error when launching Offload?
See all 10 articles

Keying Suite 11

Key Correct: Compatibility & System Requirements
Key Correct: Links to User Guides & Tutorials
What are the tools within Key Correct?
Primatte Keyer 5: Compatibility & System Requirements
Primatte Keyer 5: Links to User Guides & Tutorials
When I apply Primatte Keyer in Final Cut Pro, I only see a partial view.
See all 10 articles

Effects Suite 11

Holomatrix: Expression Errors
Text Anarchy: Compatibility & System Requirements
Text Anarchy: Links to User Guides & Tutorials
Warp/Radium Glow: Compatibility & System Requirements
Warp: Links to User Guides & Tutorials
Radium Glow Ignores 16:1 Quality Setting on Avid
See all 24 articles

Knoll Light Factory for Photoshop

Can I still buy Knoll Light Factory for Photoshop?
Compatibility & System Requirements
How do I access all flares?
How do I install Knoll Light Factory for Photoshop?
Known Issues & Workarounds

Magic Bullet Colorista

Colorista III: Links to User Guides & Tutorials
Colorista III: Compatibility & System Requirements
Colorista II: Compatibility and System Requirements
Is Magic Bullet Colorista III backwards compatible?

Magic Bullet Cosmo

Magic Bullet Cosmo 2: Compatibility & System Requirements
Links to User Guides & Tutorials

Magic Bullet Denoiser II

Magic Bullet Denoiser II: Compatibility & System Requirements
What is 'Draft Mode'?
Denoiser II is in Draft Mode in After Effects.
Why can't I pull a sample frame?
Why are my render times so long with Denoiser?
Where can I find Denoiser 1.0?

Magic Bullet Looks & PhotoLooks

Magic Bullet Looks 3: Avid crashes upon launch
Magic Bullet Looks 3: Compatibility & System Requirements
Magic Bullet Looks 3 & 2: I'm seeing a black frame when I apply Looks
Magic Bullet Looks 2: Compatibility & System Requirements
Magic Bullet Looks 2: How do I install?
Magic Bullet Photolooks: Compatibility & System Requirements
See all 22 articles

Magic Bullet LUT Buddy

Why won't LUT Buddy Install?
Where is LUT Buddy?
LUT Buddy: Compatibility & System Requirements
Links to User Guides & Tutorials
Why doesn't LUT Buddy load my LUT?

Magic Bullet Mojo

Magic Bullet Mojo 2: Compatibility & System Requirements
Links to User Guides & Tutorials
Mojo 2 in Final Cut Pro X: Backwards Compatibility
What are the values for each of the Mojo presets?

PluralEyes & DualEyes

Why won't PluralEyes 3.5 launch from Premiere CC 2015.0 or earlier?
📍 Pinned
PluralEyes 3.5: Compatibility & System Requirements
PluralEyes 3.5: Compatible Media Types
PluralEyes 3: Compatibility & System Requirements
PluralEyes 3: Compatible Media Types.
PluralEyes 2: It won't launch
See all 42 articles

Trapcode Suite 14

Trapcode Mir 2.2: Compatibility & System Requirements
Trapcode Form 3: Compatibility & System Requirements
Trapcode Particular 3: Compatibility & System Requirements

Trapcode Suite 13

Trapcode Particular 2.6: Compatibility & System Requirements
Trapcode Form 2.2: Compatibility & System Requirements
My Animation Presets in After Effects are not appearing

Trapcode Suite 12

Trapcode Particular 2.2: Compatibility & System Requirements
Trapcode Starglow 1.6: Compatibility & System Requirements
Trapcode Sound Keys 1.2: Compatibility & System Requirements
Trapcode Shine 1.6: Compatibility & System Requirements
Trapcode Mir 1.0: Compatibility & System Requirements
Trapcode Lux 1.3: Compatibility & System Requirements
See all 10 articles

Universe Legacy

Where can I get Unmult?
How can I access the Legacy plugins?
Can anyone access the Legacy plugins?
Can I still open projects that use the free plugins from Universe 1.6?
I never purchased a Premium subscription to Universe but have been using the free plugins. Can I still access all of the free plugins?
Why did you move the free plugins into a Legacy section?
See all 9 articles

BulletProof

Compatibility & System Requirements
How do I install Bulletproof?
Resources on Learning BulletProof
Known Issues & Workarounds

Guru Presets

Where can I find my Guru Suite/Guru Preset installers?
Why am I seeing a 'locked project' error message when opening my presets?

Presto

Compatibility & System Requirements
Presto w/ Premiere Pro: Getting Started
Presto w/ Final Cut Pro: Getting Started
Error: Unable to create bitmap for image; out of memory

Magic Bullet Colorista Free

How do I install Magic Bullet Colorista Free?
Compatibility & System Requirements

Magic Bullet QuickLooks & QuickLooks Free

How do I install Magic Bullet QuickLooks Free?
Compatibility & System Requirements
  1. Red Giant FAQ
  2. Legacy Versions and Products