If Red Giant Application Manager (RGA) shows a product you've purchased is in trial mode, it likely means the product needs to be activated either using an activation or a serial number; or the product had been installed using an older installation method.

To activate products in RGA, either:

• Click Activate under the product's options in RGA.
  
  • If there is no activation option provided (and you haven't got a serial):
    • Check that you're logged into RGA using the email that had purchased the product from our website.
    • Try selecting Refresh Account Information from the menu in the top right ().
• To use a serial number, select the menu in the top right (), followed by Enter Serial Number.

Note: If you are still using the legacy Red Giant Link application, it may be incorrectly showing current subscription products as a trial. You'll want to ensure you've updated to the Red Giant Application Manager.

If you need any help, contact support.