How do I install my products?


All of our current products-- except Universe-- can be installed by following the steps below.

For help installing Universe, click here.

  • Close any host programs you want to install products into.
    For example if you're going to install Magic Bullet into Adobe Premiere, close Premiere first.

  • Download your installer.
    If you purchased our products through redgiant.com, your installer will be located on your account's Products page. If you acquired our products elsewhere, retrieve your installer from our Installers page.

    • If the .zip file your installer gets downloaded in doesn't extract by default, double-click it to extract its contents.

  • Launch your downloaded installer.
    Inside the downloaded folder will be your installer, which will have the filename of the suite your product(s) belong to. Once launched, proceed through the Introduction and License pages.

    • If you downloaded multiple installers, makes sure you only have one open at a time.

  • When prompted, select the products you'd like to install.
    You do not need to install everything in the suite to install just one or two products, nor do you need to have previous versions installed prior to installing upgrades. You can install products you haven't purchased as trials.

  • Input your serial(s) into the Serial # box and click Submit before clicking Continue.*
    Serials are not needed for trials.

    • *In the latest Trapcode Suite installer, this step comes after installation.

  • Select the host programs you want to install products into.*
    *The latest Trapcode Suite will automatically detect and install into the latest Adobe programs.

    • If you are installing into Adobe programs, make doubly sure you are selecting the correct Adobe CC iteration, as some plugins install into directories that are specific to the CC release.

    • Not every host listed is guaranteed to be compatible with every product you are trying to install. For example, neither Frames or Instant 4k are compatible with Final Cut Pro X, but it will be available as an installation option to accommodate PluralEyes 4.

  • Install.
    If, at any point, you are prompted for administrative credentials, enter them accordingly. The installer places files accessible by all users on a given system, which can only be achieved if you are both logged in as an administrator and enter your administrative credentials when prompted.

  • Confirm the remaining prompts that installation has completed.
    If you are running the latest Trapcode Suite installer and have a serial for your product(s), be sure to click Enter License Info here.

  • Launch whichever program you'd installed your products into to start using your products.
    Most products get installed into the Effects Library.

    • For PluralEyes and Premiere, the program will appear under Window > Extensions

    • For PluralEyes and Final Cut Pro X, you'll use PluralEyes with it as outlined in this video

    • For Holomatrix in the Effects Suite, it'll appear under the Window menu of After Effects

    • For Davinci Resolve and Universe, the effects appear under the OFX tab

Additional notes:

  • You do not need to uninstall anything prior to installing our products, this includes upgrades and updates.

  • If you have a previous version of a product installed and are installing a newer version, it will likely be overwritten.

    For example, Looks 4 would overwrite Looks 3. Particular 3 would overwrite v2.6. When plugins are overwritten, the newer version is generally backwards compatible and will read the previous version's information, but is advised to finish working on your projects using a given product prior to upgrading.

    • Some discrepancies include:

      • PluralEyes 4, which installs alongside PluralEyes 3.5, 3, or 2

      • Any products with a roman numeral denoting the version will not overwrite their predecessors (ex. Colorista IV installs alongside Colorista III), nor can they read their predecessor's information.

If you need further help with installation, feel free to contact the support team.

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