DualEyes: Submitting your project and log files


 The following files are found in the location where you saved the DualEyes project file. Please send them all to us:
  • The DualEyes project file ( .xml),
  • The DualEyes log files(*.dat),
  • The DualEyes output file ( .csv).
 
You'll need to email those to support@redgiant.com, or by creating a support ticket and uploading them as an attachment. Note that if the attachment exceeds 10MB, you'll need to find another method to send it; you can contact us for help in this matter.
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