The following files are found in the location where you saved the DualEyes project file. Please send them all to us:
- The DualEyes project file ( .xml),
- The DualEyes log files(*.dat),
- The DualEyes output file ( .csv).
You'll need to email those to firstname.lastname@example.org, or by creating a support ticket and uploading them as an attachment. Note that if the attachment exceeds 10MB, you'll need to find another method to send it; you can contact us for help in this matter.