DualEyes: Video codec issues


 DualEyes for Windows 2.0.6 (7309) & DualEyes for OS X 2.0.5 (7611)

Support for some video formats is dependent on what codecs and other software are installed on the system. 

  1. Installing AC3Filter Full (Windows) or installing the Perian QuickTime component (Mac) can also help. Note: After installing any new codecs, and before trying the sync again, delete any folders named pluraleyes_synctemp that are next to the original media files used in the sequence being synced.
  2. Replace audio doesn't work when the media files are on a local drive that is set up as a mapped network drive. (This is an unusual configuration and won't affect most people.)
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